Digital Payments Product Manager Job Vacancy in Port Louis, Mauritius – Banking & Financial Services

Job Description

Position: Digital Payments Product Manager

Company: HSBC Mauritius

Location: Port Louis, Mauritius

Experience: 5+ years in digital payments product management

Education: Bachelor’s degree in Business, Finance, or related field

Employment Type: Full-time

Industry: Banking & Financial Services

Department: Product Management

Salary: SSP 1,500,000 – SSP 2,500,000 per annum

Vacancies:1

Company Overview

HSBC Mauritius is a leading international bank with a strong presence across the globe and a deep commitment to the Mauritian market. As part of the HSBC Group, the bank offers a comprehensive suite of financial services, ranging from retail banking and wealth management to corporate and investment banking. The organization prides itself on fostering innovation, promoting financial inclusion, and delivering exceptional customer experiences. With a focus on digital transformation, HSBC Mauritius continuously invests in cutting‑edge technology to stay ahead in the rapidly evolving financial sector. This commitment creates a vibrant environment for professionals seeking career growth and the chance to contribute to pioneering projects that shape the future of banking in Mauritius and beyond. The bank’s inclusive culture, robust training programs, and emphasis on sustainability make it an employer of choice for ambitious talent looking for long‑term career opportunities.

Job Overview

The Digital Payments Product Manager will lead the end‑to‑end lifecycle of HSBC’s digital payment solutions, including mobile wallets, online checkout, and emerging fintech integrations. Reporting to the Head of Digital Banking, the role involves defining product strategy, collaborating with cross‑functional teams, and ensuring regulatory compliance. The successful candidate will drive product innovation, enhance user experience, and increase market share for HSBC’s digital payment offerings in Mauritius. This position plays a pivotal role in supporting HSBC’s vision of becoming the most trusted digital bank in the region. The role offers exposure to a dynamic market, interaction with leading fintech partners, and the opportunity to influence the digital payments landscape across the island. As part of a forward‑thinking team, you will work closely with technology, risk, marketing, and operations to deliver seamless, secure, and scalable payment solutions that meet the evolving needs of both retail and corporate customers.

For more information about HSBC’s digital initiatives, visit https://mauritiusjobsearch.com.

Key Responsibilities

• Define and execute the product roadmap for digital payment solutions, aligning with HSBC’s strategic objectives and market trends.
• Conduct market research, competitor analysis, and customer insights to identify opportunities for new features and services.
• Collaborate with engineering, design, compliance, and risk teams to develop, test, and launch secure payment products.
• Manage product lifecycle from concept through launch, monitoring performance metrics and iterating based on data‑driven insights.
• Ensure compliance with local regulations, AML/KYC requirements, and international payment standards such as PCI DSS.
• Develop pricing models, business cases, and ROI analyses to support investment decisions.
• Lead go‑to‑market strategies, including product positioning, communication plans, and partnership development with fintech firms.
• Monitor product performance, track KPIs, and produce regular reports for senior leadership.
• Act as the primary product evangelist, delivering presentations to internal stakeholders and external partners.

Required Skills

• Strong understanding of digital payments ecosystems, including mobile wallets, QR codes, and API‑based integrations.
• Proven product management experience in banking or fintech, preferably with a focus on payments.
• Excellent analytical skills with the ability to translate data into actionable product improvements.
• Knowledge of regulatory frameworks governing payments in Mauritius and the broader African region.
• Effective communication and stakeholder management abilities.
• Agile methodology experience and proficiency with product management tools (Jira, Confluence, Aha!).
• Strategic thinking combined with a hands‑on execution mindset.
• Ability to work in a fast‑paced, cross‑cultural environment.

Education

A Bachelor’s degree in Business, Finance, Computer Science, or a related discipline is required. An MBA or relevant professional certifications (e.g., Certified Scrum Product Owner, PMP) are highly desirable.

Experience

Minimum of five years of experience managing digital payment products or services, with a proven track record of successful product launches and revenue growth. Experience within a regulated banking environment is essential.

Salary

The compensation package ranges from SSP 1,500,000 to SSP 2,500,000 per annum, commensurate with experience and qualifications. The package includes performance‑based bonuses and comprehensive benefits.

Benefits

• Competitive salary with annual performance bonus.
• Health and dental insurance coverage.
• Retirement savings plan with employer contributions.
• Generous paid leave and holidays.
• Employee assistance program and wellness initiatives.
• Opportunities for international assignments and career mobility within HSBC Group.

Training

• Onboarding program covering HSBC’s culture, compliance, and digital banking platforms.
• Continuous professional development through HSBC Academy and external certifications.
• Mentorship from senior product leaders and access to a global knowledge network.

Working Environment

HSBC Mauritius offers a modern, collaborative workspace located in the heart of Port Louis. The office features state‑of‑the‑art technology, flexible working arrangements, and a culture that encourages innovation and teamwork. Employees benefit from a diverse, inclusive environment where ideas are valued and professional growth is supported.

Application Process

Interested candidates should submit their application through the HSBC Careers portal. The selection process includes an online assessment, a technical interview, and a final interview with senior leadership. For detailed application instructions, please visit https://www.southsudanjobsearch.com/.

Equal Opportunity Statement

HSBC Mauritius is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.