Hospitality Operations Auditor Job Vacancy in Grand Baie, Mauritius – Tourism & Hospitality

Job Description

Position: Hospitality Operations Auditor

Company: Marriott International

Location: Grand Baie, Mauritius

Experience: 5 years

Education: Bachelor’s Degree in Hospitality Management or Accounting

Employment Type: Full-time

Industry: Tourism & Hospitality

Department: Quality Assurance & Compliance

Salary: 45,000 SSP – 65,000 SSP

Vacancies: 1

Company Overview

Marriott International is a global leader in the hospitality sector, managing a diverse portfolio of iconic brands that cater to travelers from all walks of life. Our commitment to excellence ensures that every guest experience is characterized by luxury, comfort, and unparalleled service. As we continue to expand our footprint in the Indian Ocean, we are looking for dedicated professionals to join our growing team. We offer a dynamic work environment where innovation meets tradition, providing exceptional career opportunities in Mauritius for those who strive for perfection in service delivery and operational integrity.

Our mission is to be the most hospitable company in the world. We achieve this by empowering our associates and maintaining rigorous standards across all our properties. By joining Marriott, you become part of a global legacy of excellence, where your professional growth is aligned with our mission to redefine luxury hospitality through meticulous attention to detail and operational efficiency.

Job Overview

The Hospitality Operations Auditor will play a critical role in ensuring that our Grand Baie property adheres to the highest international standards of service, safety, and operational efficiency. This role is essential for maintaining the brand reputation that Marriott is known for globally. You will be responsible for conducting comprehensive audits across various departments, including front office, housekeeping, food and beverage, and maintenance, to ensure compliance with both corporate policies and local regulations. This is a high-impact role that requires a keen eye for detail and a deep understanding of luxury hospitality operations.

For more information on current openings, visit https://mauritiusjobsearch.com.

Key Responsibilities

• Conduct regular and unannounced operational audits across all hotel departments to ensure compliance with Marriott’s global standards.
• Evaluate service delivery protocols to ensure guest satisfaction remains at the highest level.
• Review financial transactions and inventory management processes to prevent leakage and ensure accuracy.
• Identify operational gaps and provide actionable recommendations to department heads for continuous improvement.
• Monitor health, safety, and sanitation standards to ensure a safe environment for guests and staff.
• Prepare detailed audit reports for the General Manager and regional compliance teams.
• Collaborate with department heads to implement corrective action plans following audit findings.

Required Skills

• Advanced proficiency in hospitality operational standards and luxury service protocols.
• Strong analytical skills with the ability to interpret complex operational data.
• Exceptional attention to detail and a commitment to maintaining high quality standards.
• Excellent communication and interpersonal skills for interacting with diverse teams and management.
• Proficiency in Property Management Systems (PMS) and advanced Microsoft Excel.
• Strong problem-solving capabilities and the ability to drive organizational change.

Education

A Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or Accounting is mandatory. Professional certifications in auditing or quality management are highly preferred.

Experience

A minimum of 5 years of experience in hospitality operations or hospitality auditing within a luxury hotel environment is required. Proven experience in managing compliance and quality assurance processes is essential for success in this role.

Salary

The monthly salary for this position ranges from 45,000 SSP to 65,000 SSP, depending on the candidate’s experience and qualifications.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness insurance package.
• Global employee discount program across Marriott properties worldwide.
• Paid time off and generous leave entitlements.
• Access to world-class professional development programs.

Explore more international roles at https://egyptjobsearch.com/job-vacancy-in-egypt/.

Training

• Comprehensive onboarding program covering Marriott’s core values and service standards.
• Specialized training in advanced auditing techniques and compliance software.
• Leadership development workshops for high-performing associates.
• Continuous learning modules via the Marriott digital learning platform.

Working Environment

The working environment is fast-paced and dynamic, set within a luxury resort atmosphere in the beautiful coastal region of Grand Baie. You will interact with a multicultural team and a diverse international clientele. While the role involves significant office-based reporting, it also requires active presence on the hotel floor to observe real-time operations and guest interactions.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. We are looking for candidates who demonstrate a passion for excellence and a commitment to the highest standards of hospitality. Please note that only shortlisted candidates will be contacted for the interview stage.

For more diverse job listings, visit https://liberiajobsearch.com/job-vacancy-in-liberia/.

Equal Opportunity Statement

Marriott International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.