Laseringue Marie Elissa Allyson

* Provide daily administrative and clerical support to ensure smooth office operations. * Manage emails, telephone calls, correspondence, and general enquiries. * Prepare, organize, and maintain documents, records, reports, and files. * Schedule meetings, appointments, and coordinate office activities. * Assist with data entry, invoicing, quotations, and other administrative tasks. * Communicate with clients, suppliers, and internal departments professionally. * Monitor office supplies and assist with purchasing and inventory records. * Support management and team members with various administrative duties. * Maintain confidentiality, accuracy, and professionalism when handling information.

* Welcome and assist visitors, clients, and staff in a professional and friendly manner. * Handle incoming calls, emails, and general enquiries efficiently. * Manage appointments, meeting schedules, and reception activities. * Prepare, organize, and maintain administrative documents and records. * Perform data entry, filing, scanning, photocopying, and other clerical duties. * Assist with quotations, invoices, reports, and general office administration. * Coordinate with different departments to ensure smooth daily operations. * Communicate with clients, suppliers, and colleagues professionally. * Maintain an organized reception and office environment. * Provide administrative support to management and the team as required.

* Process and verify supplier invoices, purchase orders, and payment documents. * Record and maintain accurate accounts payable transactions. * Match invoices with purchase orders and delivery documents. * Prepare and process supplier payments within agreed deadlines. * Communicate with suppliers regarding invoices, payments, and account queries. * Reconcile supplier statements and resolve discrepancies. * Maintain organized financial records and supporting documentation. * Assist with monthly accounting reports and account reconciliations. * Monitor outstanding invoices and follow up on pending approvals. * Ensure accuracy, confidentiality, and compliance with company procedures.

* Provided friendly and efficient food and beverage service to guests in the buffet area. * Set up, replenished, and maintained buffet stations throughout service. * Assisted guests with food selection and responded to their requests professionally. * Maintained high standards of cleanliness, hygiene, and food safety. * Monitored food presentation, portion levels, and buffet appearance. * Cleared tables, collected used dishes, and maintained a clean dining environment. * Worked closely with kitchen and restaurant teams to ensure smooth service. * Followed cruise ship safety, hygiene, and service procedures. * Delivered professional guest service in a multicultural and fast-paced environment.

* Welcomed guests and provided professional and friendly customer service. * Managed check-in and check-out procedures, reservations, and guest requests. * Handled telephone calls, emails, bookings, and general enquiries. * Assisted guests with information about hotel services and local activities. * Prepared and maintained guest records, reports, and administrative documents. * Coordinated with housekeeping, restaurant, and other departments to ensure smooth hotel operations. * Managed payments, invoices, and basic administrative and cash-handling duties. * Responded to guest concerns and assisted in resolving issues professionally. * Maintained confidentiality and accuracy when handling guest information. * Ensured high standards of hospitality, communication, and customer satisfaction.