Network Operations Center (NOC) Engineer Job Vacancy in Port Louis, Mauritius – Telecommunications

Job Description

Position: Network Operations Center (NOC) Engineer

Company: Mauritius Telecom Ltd.

Location: Port Louis, Mauritius

Experience: 5+ years in network operations and monitoring

Education: Bachelor’s degree in Computer Science, Information Technology or related field

Employment Type: Full-time

Industry: Telecommunications

Department: Network Operations

Salary: SSP 600,000 – SSP 900,000 per annum

Vacancies:1

Company Overview

Mauritius Telecom Ltd. is the premier telecommunications provider in Mauritius, delivering innovative mobile, fixed‑line, broadband, and data services to millions of customers across the island and the wider Indian Ocean region. With a legacy spanning over three decades, the company has consistently invested in state‑of‑the‑art infrastructure, including fiber‑optic networks, 5G rollout, and cloud solutions, positioning itself as a leader in digital transformation. Mauritius Telecom is committed to fostering a culture of excellence, sustainability, and community engagement, making it a top choice for professionals seeking rewarding career pathways. As part of its growth strategy, the organization continuously seeks talent that can drive operational excellence and support the nation’s ambition to become a digital hub. This role contributes directly to the company’s mission of delivering reliable, high‑performance connectivity, reinforcing its reputation as an employer of choice for Mauritius Jobs and Jobs in Mauritius.

Job Overview

The Network Operations Center (NOC) Engineer will be responsible for monitoring, troubleshooting, and optimizing the performance of Mauritius Telecom’s extensive network infrastructure. Working in a fast‑paced environment, the engineer will collaborate with cross‑functional teams to ensure 24/7 network availability, rapid incident resolution, and continuous improvement of service quality. This position offers a unique opportunity to work with cutting‑edge technologies, contribute to critical projects, and play a pivotal role in the company’s commitment to superior customer experience. For more information about the company and its vision, visit Mauritius Job Search. The role is a key component of the Job Vacancy in Mauritius and supports broader Career Opportunities in Mauritius.

Key Responsibilities

• Monitor network performance using NOC tools, dashboards, and alarms to detect anomalies and potential outages.
• Diagnose and resolve network incidents, coordinating with field engineers, vendors, and support teams to restore services promptly.
• Perform root‑cause analysis on recurring issues and develop preventive action plans.
• Maintain and update network documentation, including topology diagrams, configuration records, and SOPs.
• Participate in on‑call rotation, providing after‑hours support and escalation handling.
• Collaborate on capacity planning, performance tuning, and network optimization initiatives.
• Assist in the implementation of new technologies, upgrades, and migration projects while ensuring minimal service disruption.

Required Skills

• Strong knowledge of IP networking, MPLS, BGP, OSPF, and routing protocols.
• Proficiency with network monitoring platforms (e.g., SolarWinds, Nagios, PRTG).
• Hands‑on experience with Cisco, Juniper, or Huawei equipment.
• Excellent analytical and problem‑solving abilities under pressure.
• Effective communication skills for interacting with technical and non‑technical stakeholders.
• Ability to work independently and as part of a collaborative team.

Education

A Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related discipline is required. Relevant certifications such as CCNA, CCNP, JNCIA, or equivalent are highly desirable and will be considered an advantage during the selection process.

Experience

Applicants must have a minimum of five years of professional experience in network operations, monitoring, or engineering roles within a telecom or large‑scale ISP environment. Demonstrated experience in incident management, network troubleshooting, and performance optimization is essential.

Salary

The successful candidate will receive a competitive annual salary ranging from SSP 600,000 to SSP 900,000, commensurate with experience and qualifications. Additional performance‑based incentives may be offered.

Benefits

• Comprehensive health and dental insurance coverage.
• Retirement savings plan with company matching contributions.
• Generous paid leave, including annual, sick, and parental leave.
• Employee assistance program and wellness initiatives.
• Opportunities for career advancement and internal mobility across Mauritius Telecom’s regional operations.

Training

• On‑boarding program covering company policies, network architecture, and NOC tools.
• Continuous technical training through vendor‑led courses and certifications.
• Leadership development workshops for high‑potential staff.
• Access to online learning platforms for self‑paced skill enhancement.

Working Environment

The NOC is a modern, climate‑controlled facility equipped with advanced monitoring consoles, collaborative workspaces, and reliable backup power systems. Employees enjoy a dynamic, inclusive atmosphere that encourages knowledge sharing, innovation, and a strong work‑life balance. Mauritius Telecom promotes a safe and supportive environment, aligning with its commitment to Employment in Mauritius and fostering long‑term employee satisfaction.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the company’s career page. Applications will be reviewed by the recruitment team, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site technical assessment. The hiring timeline is typically four to six weeks from submission.

Equal Opportunity Statement

Mauritius Telecom Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, age, disability, ethnicity, religion, or sexual orientation. Our hiring practices reflect our dedication to fairness and the belief that a diverse workforce drives innovation and success. Join us and be part of a team that values your unique perspective and contributions.