Senior Store Operations Analyst Job Vacancy in Moka, Mauritius – Retail

Job Description

Position: Senior Store Operations Analyst

Company: Carrefour Mauritius

Location: Moka, Mauritius

Experience: 5+ years in retail operations management

Education: Bachelor’s degree in Business Administration or related field

Employment Type: Full-time

Industry: Retail

Department: Operations

Salary: SSP 500,000 – 800,000 per annum

Vacancies:1

Company Overview

Carrefour Mauritius is a leading international retail giant that has been serving the Mauritian market for over two decades. With a strong commitment to quality, affordability, and customer satisfaction, Carrefour operates a network of hypermarkets, supermarkets, and convenience stores across the island. The company embraces innovation, sustainability, and community engagement, making it a top employer for those seeking dynamic career pathways. As part of its growth strategy, Carrefour continues to invest in modern store formats, digital commerce, and operational excellence, creating a vibrant environment for professionals who want to shape the future of retail in Mauritius.

Job Overview

The Senior Store Operations Analyst will play a pivotal role in optimizing store performance across Carrefour’s portfolio in Mauritius. Reporting to the Regional Operations Manager, you will analyze operational data, develop improvement initiatives, and collaborate with cross‑functional teams to enhance efficiency, profitability, and customer experience. This position offers a unique opportunity to influence strategic decisions, drive best practices, and contribute to the overall success of one of the island’s most recognizable retail brands. For more information about Carrefour’s career opportunities, visit Mauritius Job Search.

Key Responsibilities

• Conduct comprehensive analysis of store KPIs, including sales, inventory turnover, labor productivity, and shrinkage.
• Identify operational bottlenecks and develop data‑driven recommendations to improve store efficiency.
• Collaborate with store managers to implement process improvements and monitor their impact.
• Prepare regular performance dashboards and present insights to senior leadership.
• Support the rollout of new retail technologies, such as POS upgrades and inventory management systems.
• Lead cross‑functional projects aimed at enhancing the customer journey and in‑store experience.
• Ensure compliance with Carrefour’s operational standards, health & safety policies, and local regulations.

Required Skills

• Advanced analytical abilities with proficiency in Excel, Power BI, or Tableau.
• Strong understanding of retail operations and supply chain fundamentals.
• Excellent communication and stakeholder management skills.
• Problem‑solving mindset with a focus on continuous improvement.
• Project management experience, preferably with Agile methodologies.
• Ability to work independently and as part of a multidisciplinary team.
• Fluency in English and French; knowledge of Creole is an advantage.

Education

A bachelor’s degree in Business Administration, Retail Management, Supply Chain, or a related discipline is required. Candidates with additional certifications in data analytics, project management, or retail operations will be given preference.

Experience

Applicants must have a minimum of five years of experience in retail operations analysis, store management, or a similar role within a large‑scale retail environment. Experience with multinational retail chains is highly valued.

Salary

The role offers a competitive salary range of SSP 500,000 to 800,000 per year, commensurate with experience and qualifications, along with performance‑based bonuses.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with employer contributions.
• Employee discount across all Carrefour stores in Mauritius.
• Paid annual leave and public holidays.
• Transportation allowance for commuting to store locations.
• Performance‑linked incentive scheme.

Training

• Onboarding program covering Carrefour’s systems, policies, and culture.
• Continuous learning opportunities through internal e‑learning platforms.
• Leadership development workshops for high‑potential employees.
• Certification support for data analytics and project management courses.
• Regular coaching sessions with senior mentors.

Working Environment

Carrefour Mauritius offers a collaborative, fast‑paced environment where innovation is encouraged. Employees work in modern office spaces equipped with the latest technology, and they have the chance to interact with store teams across the island. The company promotes a healthy work‑life balance, flexible scheduling where possible, and a culture that values diversity and inclusion.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the Carrefour Careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an initial interview followed by a case‑study assessment.

Equal Opportunity Statement

Carrefour Mauritius is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are respected, valued, and given the chance to thrive regardless of gender, age, disability, religion, or background.