Retail Operations Analyst Job Vacancy in Curepipe, Mauritius – Retail & Consumer Goods

Job Description

Position: Retail Operations Analyst

Company: Shoprite Holdings Mauritius

Location: Curepipe, Mauritius

Experience: 3-5 years in retail operations analysis

Education: Bachelor’s degree in Business Administration, Retail Management, or related field

Employment Type: Full-time

Industry: Retail & Consumer Goods

Department: Operations

Salary: SSP 350,000 – SSP 500,000 per annum

Vacancies:1

Company Overview

Shoprite Holdings Mauritius is a leading retailer in the Indian Ocean region, operating a network of supermarkets and hypermarkets that serve millions of customers each year. With a strong commitment to quality, affordability, and community development, Shoprite has become a trusted brand for everyday shopping needs. The company’s strategic focus on sustainable sourcing, digital transformation, and employee empowerment makes it an attractive employer for ambitious professionals seeking long‑term career growth. As part of its expansion plan, Shoprite is investing heavily in data‑driven decision making, which creates exciting opportunities for skilled analysts to shape the future of retail in Mauritius. This role contributes directly to the company’s mission of delivering exceptional value while supporting local producers and fostering economic development across the island.

Job Overview

The Retail Operations Analyst will play a pivotal role in optimizing store performance, inventory management, and customer experience across Shoprite’s Curepipe locations. Reporting to the Operations Manager, the analyst will leverage advanced analytics, market insights, and cross‑functional collaboration to identify growth opportunities, streamline processes, and enhance profitability. This position is ideal for candidates who thrive in a fast‑paced retail environment, possess strong quantitative skills, and are passionate about translating data into actionable business strategies. The role also involves close interaction with merchandising, supply chain, and IT teams to ensure alignment with corporate objectives.

For more information about Shoprite’s digital initiatives, visit the main website: https://mauritiusjobsearch.com

Key Responsibilities

• Analyze sales, footfall, and conversion data to identify trends and recommend store‑level improvements.
• Develop and maintain dashboards that track key performance indicators (KPIs) such as inventory turnover, shrinkage, and customer satisfaction.
• Collaborate with merchandising to optimize product assortment based on regional preferences and profitability analysis.
• Support the planning of promotional calendars by forecasting demand and assessing price elasticity.
• Conduct root‑cause analysis of operational inefficiencies and propose data‑backed solutions.
• Prepare regular performance reports for senior leadership, highlighting insights and actionable recommendations.
• Assist in the implementation of new POS systems and ensure data integrity during migration.
• Monitor competitor activities and market dynamics to inform strategic decisions.

Required Skills

• Proficiency in data analysis tools such as Excel, Power BI, Tableau, or similar.
• Strong analytical mindset with the ability to interpret complex datasets.
• Excellent communication skills for presenting findings to non‑technical stakeholders.
• Knowledge of retail operations, inventory management, and supply chain fundamentals.
• Attention to detail and a results‑oriented approach.
• Ability to work independently and as part of a cross‑functional team.

Education

A Bachelor’s degree in Business Administration, Retail Management, Economics, Statistics, or a related discipline is required. Candidates with additional certifications in data analytics or supply chain management will be given preference.

Experience

Applicants should have 3‑5 years of proven experience in retail analytics, operations analysis, or a similar role within a fast‑moving consumer goods environment. Experience with large‑scale retail data sets and familiarity with ERP or retail management systems is highly desirable.

Salary

The compensation package ranges from SSP 350,000 to SSP 500,000 per annum, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the overall remuneration structure.

Benefits

• Comprehensive health and dental coverage.
• Retirement savings plan with employer matching.
• Employee discount program across all Shoprite stores.
• Paid annual leave and statutory holidays.
• Transportation allowance for commuting.

Training

• On‑boarding program covering retail systems, data governance, and company culture.
• Continuous professional development workshops in advanced analytics and retail strategy.
• Access to online learning platforms for skill enhancement.

Working Environment

Shoprite offers a collaborative and inclusive workplace where innovation is encouraged. The Curepipe office is equipped with modern workstations, meeting rooms, and a comfortable break area. Employees benefit from a supportive management style that values work‑life balance and encourages open communication.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal. Applications will be reviewed on a rolling basis, and shortlisted applicants will be contacted for an initial interview. For additional career resources and regional opportunities, please visit: https://www.mozambiquejobsearch.com/

Equal Opportunity Statement

Shoprite Holdings Mauritius is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, age, disability, race, religion, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.