Network Operations Center Engineer Job Vacancy in Moka, Mauritius – Telecommunications

Job Description

Position:Network Operations Center Engineer

Company:Orange Mauritius

Location:Moka, Mauritius

Experience:3-5 years

Education:Bachelor’s degree in Computer Science, Telecommunications, or related field

Employment Type:Full-time

Industry:Telecommunications

Department:Network Operations

Salary:800,000 – 1,200,000 SSP per annum

Vacancies:1

Company Overview

Orange Mauritius, a subsidiary of the global Orange Group, has been a leading provider of mobile, fixed-line, and broadband services across the island for over two decades. With a commitment to innovation, customer centricity, and sustainable growth, Orange Mauritius continuously invests in state‑of‑the‑art infrastructure, including 4G LTE, fiber‑to‑the‑home, and emerging 5G technologies. The company prides itself on fostering a diverse and inclusive workplace that encourages professional development and community engagement. As part of its strategic expansion, Orange Mauritius is seeking talented professionals to join its Network Operations Center (NOC) team, contributing to the delivery of reliable, high‑performance connectivity for millions of users. This role offers a unique opportunity to be at the heart of Mauritius Jobs, supporting the nation’s digital transformation and enhancing the overall quality of life for residents and businesses alike.

Job Overview

The Network Operations Center Engineer will be responsible for monitoring, troubleshooting, and optimizing Orange Mauritius’s extensive telecommunications network. Working from the state‑of‑the‑art NOC facility in Moka, the engineer will collaborate with cross‑functional teams to ensure network stability, performance, and security. This position plays a critical role in maintaining service level agreements (SLAs) and delivering an exceptional customer experience. Candidates will engage with cutting‑edge monitoring tools, participate in incident response, and contribute to continuous improvement initiatives. For more information about Orange Mauritius and its commitment to excellence, visit https://mauritiusjobsearch.com/. This role is a prime example of Career Opportunities in Mauritius for professionals passionate about telecommunications and technology.

Key Responsibilities

• Monitor network performance using advanced NOC platforms, ensuring real‑time visibility of all core and access elements.
• Diagnose and resolve network incidents, coordinating with field engineers, vendors, and support teams to achieve rapid restoration.
• Analyze traffic patterns and capacity trends to recommend optimization strategies and infrastructure upgrades.
• Maintain detailed incident logs, generate post‑incident reports, and contribute to root‑cause analysis documentation.
• Implement and verify network security policies, including firewall rule reviews and intrusion detection system alerts.
• Participate in on‑call rotation, providing 24/7 support for critical network events.
• Collaborate with the planning department to assist in network design reviews and rollout of new services.
• Ensure compliance with regulatory standards and internal quality benchmarks.

Required Skills

• Strong knowledge of IP networking protocols (TCP/IP, BGP, OSPF, MPLS).
• Hands‑on experience with network monitoring tools such as SolarWinds, Nagios, or PRTG.
• Proficiency in troubleshooting routers, switches, firewalls, and optical transport equipment.
• Familiarity with Linux/Unix command line for log analysis and scripting.
• Excellent analytical and problem‑solving abilities, with a keen eye for detail.
• Effective communication skills for interacting with technical and non‑technical stakeholders.
• Ability to work under pressure in a fast‑paced NOC environment.

Education

A Bachelor’s degree in Computer Science, Telecommunications Engineering, Information Technology, or a closely related discipline is required. Professional certifications such as CCNA, CCNP, or JNCIA are highly desirable and will be considered an advantage during the selection process.

Experience

Applicants should possess a minimum of three to five years of hands‑on experience in network operations, preferably within a telecom carrier or large‑scale ISP environment. Experience with fiber optic networks, mobile backhaul, and data center interconnects will be viewed favorably.

Salary

The compensation package ranges from 800,000 to 1,200,000 SSP per annum, commensurate with experience, qualifications, and performance. The package includes a performance‑based bonus structure and comprehensive benefits designed to support the employee’s well‑being.

Benefits

• Competitive health insurance covering medical, dental, and vision.
• Retirement savings plan with company matching contributions.
• Generous paid time off, including annual leave, sick leave, and public holidays.
• Employee assistance program and wellness initiatives.
• Subsidized mobile phone plan and data allowance.

Training

• Onboarding program covering Orange Mauritius’s network architecture and operational procedures.
• Access to continuous learning platforms for certifications (e.g., Cisco, Juniper, CompTIA).
• Mentorship from senior NOC engineers and participation in cross‑departmental workshops.
• Opportunities to attend industry conferences and seminars across Africa and Europe.

Working Environment

The NOC is a modern, climate‑controlled facility equipped with large‑screen video walls, ergonomic workstations, and collaborative spaces. The team operates in a culture that values transparency, knowledge sharing, and proactive problem solving. Employees enjoy a balanced work‑life environment, with flexible scheduling options and a supportive management style that encourages innovation.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the Orange Mauritius careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited for a virtual interview followed by an on‑site technical assessment.

Equal Opportunity Statement

Orange Mauritius is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, age, disability, race, religion, or sexual orientation. Our hiring practices reflect our dedication to fairness and respect, ensuring that every applicant receives equal consideration for employment.