Job Description
Position:Network Operations Center (NOC) Engineer
Company:Orange Mauritius
Location:Moka, Mauritius
Experience:5+ years in network operations and monitoring
Education:Bachelor’s degree in Computer Science, Telecommunications, or related field
Employment Type:Full-time
Industry:Telecommunications
Department:Network Operations
Salary:SSP 600,000 – SSP 900,000 per annum
Vacancies:1
Company Overview
Orange Mauritius is a leading telecommunications provider delivering mobile, fixed-line, broadband, and digital services across the island. As part of the global Orange Group, the company combines international expertise with a deep understanding of the Mauritian market, fostering innovation and connectivity for both consumers and enterprises. With a commitment to sustainable growth, Orange Mauritius invests heavily in network modernization, 5G rollout, and customer‑centric solutions, positioning itself as a catalyst for digital transformation in the region.
The organization prides itself on a vibrant corporate culture that encourages continuous learning, diversity, and collaboration. Employees benefit from a supportive environment where ideas are valued, and career progression is actively nurtured. Orange Mauritius has consistently been recognized for its corporate social responsibility initiatives, contributing to community development, digital inclusion, and environmental stewardship throughout Mauritius.
As the demand for high‑performance connectivity rises, Orange Mauritius seeks talented professionals who are passionate about technology and eager to shape the future of telecommunications. This commitment to excellence makes the company an attractive destination for ambitious individuals seeking rewarding career opportunities in Mauritius Jobs.
Job Overview
The Network Operations Center (NOC) Engineer will play a pivotal role in ensuring the reliability, performance, and security of Orange Mauritius’ core network infrastructure. Working within a dynamic NOC team, the engineer will monitor network elements, respond to incidents, and coordinate remediation activities to maintain optimal service levels for millions of customers. This position offers a unique chance to work with cutting‑edge technologies, including 5G, fiber optics, and cloud‑based network functions, while contributing directly to the company’s strategic objectives.
For more information about Orange Mauritius and its commitment to innovation, visit the main website at https://mauritiusjobsearch.com/. The role is classified under Mauritius Jobs, offering a competitive salary package and a clear pathway for professional growth within the telecommunications sector.
Key Responsibilities
- Continuously monitor network performance using NOC tools (e.g., SolarWinds, Netcool, Nagios) and ensure adherence to Service Level Agreements (SLAs).
- Detect, diagnose, and resolve network incidents, escalating complex issues to senior engineers or vendors as required.
- Perform root‑cause analysis on recurring faults and propose preventive measures to improve network stability.
- Coordinate with field engineering, service assurance, and security teams to implement configuration changes, patches, and upgrades.
- Maintain accurate incident logs, generate daily/weekly performance reports, and contribute to post‑incident reviews.
- Participate in on‑call rotation to provide 24/7 coverage for critical network events.
- Assist in capacity planning, network optimization, and the rollout of new services such as 5G and broadband fiber.
Required Skills
- Strong knowledge of IP networking protocols (TCP/IP, BGP, OSPF, MPLS) and telecom equipment (routers, switches, firewalls).
- Hands‑on experience with network monitoring platforms and ticketing systems.
- Proficiency in scripting languages (Python, Bash) for automation and data analysis.
- Excellent problem‑solving abilities and a methodical approach to incident management.
- Effective communication skills to interact with cross‑functional teams and external vendors.
- Ability to work under pressure in a fast‑paced environment while maintaining attention to detail.
Education
A Bachelor’s degree in Computer Science, Telecommunications Engineering, Information Technology, or a related discipline is required. Relevant certifications such as CCNA, CCNP, or CompTIA Network+ are highly desirable and will be considered an advantage during the selection process.
Experience
Applicants must have a minimum of five years of professional experience in network operations, monitoring, or engineering within a telecom or large‑scale ISP environment. Experience with 5G core networks, SDN/NFV, or cloud‑based networking solutions will be viewed favorably.
Salary
The successful candidate will receive a competitive annual salary ranging from SSP 600,000 to SSP 900,000, commensurate with experience and qualifications. The package includes performance‑based bonuses and comprehensive benefits aligned with industry standards for Jobs in Mauritius.
Benefits
- Health insurance covering medical, dental, and vision care.
- Retirement savings plan with employer contributions.
- Paid annual leave, sick leave, and public holidays.
- Employee assistance program and wellness initiatives.
- Discounted mobile and broadband services for personal use.
Training
- Access to internal and external technical training programs, including certifications.
- Mentorship from senior network architects and engineers.
- Opportunities to attend industry conferences and workshops.
Working Environment
The NOC operates in a state‑of‑the‑art control center equipped with advanced monitoring dashboards, ergonomic workstations, and collaborative spaces. Orange Mauritius promotes a flexible work culture, offering hybrid arrangements where feasible, while ensuring that critical monitoring functions are continuously staffed.
Application Process
Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the Orange Mauritius careers page. Applications will be reviewed on a rolling basis, and shortlisted applicants will be contacted for a virtual interview followed by a technical assessment.
Equal Opportunity Statement
Orange Mauritius is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, age, disability, ethnicity, religion, or sexual orientation. Our hiring practices reflect our dedication to fairness and meritocracy in Employment in Mauritius.