Data Center Operations Manager Job Vacancy in Riviere du Rempart, Mauritius – Technology

Job Description

Position: Data Center Operations Manager

Company: Microsoft Mauritius

Location: Riviere du Rempart, Mauritius

Experience: 8+ years in data center operations or related IT infrastructure management

Education: Bachelor’s degree in Computer Science, Information Technology, or related field

Employment Type: Full-time

Industry: Technology

Department: Operations

Salary: SSP 900,000 – SSP 1,200,000 per annum

Vacancies:1

Company Overview

Microsoft Mauritius is a leading global technology company with a strong commitment to innovation, sustainability, and digital transformation across the African region. As part of Microsoft’s worldwide network, the Mauritius office supports a diverse portfolio of cloud services, enterprise solutions, and cutting‑edge research initiatives. Our mission is to empower every organization and individual on the planet to achieve more, and we do this by fostering a collaborative culture that values creativity, inclusivity, and continuous learning. With a focus on expanding cloud infrastructure in the Indian Ocean, Microsoft Mauritius plays a pivotal role in delivering reliable, secure, and high‑performance services to customers throughout the region. This is an exciting time to join a company that is shaping the future of technology while contributing to the economic growth of Mauritius. The role offers a unique opportunity to be at the forefront of data center excellence, supporting the rapid adoption of cloud solutions and driving operational efficiency in a dynamic environment. As part of our commitment to local talent, we provide career pathways that align with global standards, ensuring that our employees are equipped with the skills and experiences needed for long‑term success.

Job Overview

The Data Center Operations Manager will lead the day‑to‑day management of Microsoft’s data center facilities in Mauritius, ensuring optimal performance, reliability, and security of critical infrastructure. Reporting to the Regional Infrastructure Director, you will oversee a multidisciplinary team of engineers, technicians, and support staff, coordinating activities that span power management, cooling systems, network connectivity, and hardware maintenance. This role is central to Microsoft’s strategy of delivering world‑class cloud services in the region, and you will work closely with cross‑functional partners to implement best practices, drive continuous improvement, and support scalability initiatives. For more information about Microsoft’s vision and values, visit https://mauritiusjobsearch.com/. This position is a key component of our commitment to creating high‑quality jobs in Mauritius and contributes directly to the broader goal of expanding digital capabilities across the island nation.

Key Responsibilities

• Lead and manage all operational aspects of the data center, including power, cooling, network, and hardware lifecycle.
• Develop and enforce standard operating procedures (SOPs) to ensure compliance with industry standards such as ISO 27001, SOC 2, and local regulations.
• Monitor performance metrics, conduct capacity planning, and implement optimization strategies to maintain 99.99% uptime.
• Coordinate incident response, root‑cause analysis, and corrective actions for any service disruptions.
• Collaborate with security teams to enforce physical and logical security controls, ensuring data protection and regulatory compliance.
• Manage vendor relationships, negotiate service level agreements (SLAs), and oversee third‑party maintenance contracts.
• Lead a team of engineers and technicians, providing mentorship, performance feedback, and professional development opportunities.
• Prepare and present operational reports to senior leadership, highlighting key performance indicators and improvement initiatives.
• Drive sustainability initiatives by optimizing energy consumption and supporting green‑energy projects.
• Ensure seamless integration of new hardware and software deployments with minimal impact on service availability.

Required Skills

• Strong knowledge of data center infrastructure, including power distribution, HVAC, networking, and server hardware.
• Proficiency in monitoring tools (e.g., System Center Operations Manager, Azure Monitor) and automation platforms.
• Excellent problem‑solving abilities with a data‑driven approach to decision making.
• Leadership experience managing multidisciplinary technical teams.
• Effective communication skills for stakeholder engagement at all organizational levels.
• Project management expertise, preferably with PMP or ITIL certification.
• Understanding of cloud platforms, particularly Microsoft Azure, and their integration with on‑premises infrastructure.
• Commitment to safety, security, and regulatory compliance.

Education

A Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related discipline is required. Advanced certifications such as Microsoft Certified: Azure Administrator Associate, Cisco CCNP, or similar are highly desirable.

Experience

Minimum of eight years of progressive experience in data center operations, with at least three years in a managerial or lead role. Experience in large‑scale cloud environments and familiarity with Microsoft’s technology stack will be considered a strong advantage.

Salary

The compensation package ranges from SSP 900,000 to SSP 1,200,000 per annum, commensurate with experience and qualifications. The package includes performance‑based bonuses, health benefits, and a comprehensive retirement plan.

Benefits

• Competitive salary with annual performance bonuses.
• Comprehensive health, dental, and vision coverage.
• Retirement savings plan with company matching.
• Generous paid time off and parental leave.
• Employee assistance program and wellness initiatives.
• Access to Microsoft’s global learning platforms and certification programs.

Training

• Onboarding program covering Microsoft’s data center standards and operational procedures.
• Continuous technical training on Azure services, networking, and security.
• Leadership development workshops and mentorship opportunities.
• Support for industry certifications and professional conferences.

Working Environment

Our data center facilities are state‑of‑the‑art, equipped with advanced monitoring systems, redundant power supplies, and environmentally sustainable cooling solutions. Employees work in a collaborative, inclusive environment that encourages innovation and knowledge sharing. Flexible work arrangements are available, and the role may require occasional on‑site presence for critical incidents or project milestones.

Application Process

Interested candidates should submit their updated resume and a cover letter outlining their relevant experience through the online portal on our website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an initial virtual interview followed by on‑site assessments.

Equal Opportunity Statement

Microsoft Mauritius is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.