Senior E-commerce Operations Manager Job Vacancy in Plaines Wilhems, Mauritius – Retail & E-commerce

Manager
Plaines Wilhems
August 7, 2026
Full Time
Apply Now

Job Description

Position: Senior E-commerce Operations Manager

Company: Coursemart Mauritius

Location: Plaines Wilhems, Mauritius

Experience: 7+ years

Education: Master’s Degree in Business Administration or Supply Chain Management

Employment Type: Full-time

Industry: Retail & E-commerce

Department: Operations

Salary: SSP 45,000 – SSP 65,000

Vacancies: 1

Company Overview

Coursemart Mauritius is a leading force in the digital retail landscape, dedicated to revolutionizing how consumers interact with essential goods online. As a premier player in the local market, we focus on seamless integration between digital storefronts and physical fulfillment centers. Our mission is to provide unparalleled convenience through cutting-edge technology and efficient logistics. We are currently expanding our footprint across the Indian Ocean, creating exciting career opportunities in Mauritius for professionals who thrive in fast-paced, tech-driven environments. By joining our team, you become part of a forward-thinking organization that values innovation, speed, and customer-centricity above all else.

Job Overview

We are seeking a highly strategic and detail-oriented Senior E-commerce Operations Manager to lead our digital fulfillment and warehouse management systems. This role is critical to our success, ensuring that every order placed online is processed, packed, and delivered with absolute precision. You will oversee the entire lifecycle of an order, from the moment a customer clicks ‘buy’ to the final doorstep delivery. This position requires a deep understanding of digital marketplaces, inventory management software, and last-mile logistics optimization. As we continue to scale, you will play a pivotal role in designing scalable operational frameworks that support rapid growth. For those looking for high-level employment in Mauritius, this role offers a unique chance to shape the future of digital retail. Learn more about our vision at https://mauritiusjobsearch.com.

Key Responsibilities

  • Optimize end-to-end e-commerce fulfillment processes to reduce lead times and increase accuracy.
  • Manage and mentor a diverse team of warehouse and logistics specialists to ensure peak performance.
  • Implement advanced inventory tracking systems to prevent stockouts and overstock situations.
  • Collaborate with the IT department to integrate new warehouse management software (WMS) with the online storefront.
  • Analyze operational KPIs to identify bottlenecks and implement continuous improvement strategies.
  • Negotiate with third-party logistics (3PL) providers to ensure cost-effective and timely delivery.

Required Skills

  • Expertise in E-commerce platform management (Shopify, Magento, or similar).
  • Advanced proficiency in data analytics and Excel for operational reporting.
  • Strong leadership and team management capabilities in a high-pressure environment.
  • In-depth knowledge of supply chain management and last-mile delivery logistics.
  • Exceptional problem-solving skills and ability to make data-driven decisions.

Education

A Master’s Degree in Business Administration (MBA), Supply Chain Management, or a related field is required. A Bachelor’s degree with significant relevant experience may be considered in exceptional cases.

Experience

Candidates must possess a minimum of 7 years of experience in e-commerce operations, logistics, or supply chain management, with at least 3 years in a senior leadership capacity. Proven track record of managing large-scale digital retail operations is essential. You can find similar professional roles via https://ghanajobsearch.com/job-vacancy-ghana/.

Salary

The monthly salary for this position ranges from SSP 45,000 to SSP 65,000, depending on the candidate’s experience and expertise.

Benefits

  • Comprehensive health insurance package.
  • Performance-based annual bonuses.
  • Generous paid time off and public holidays.
  • Employee discounts on all Coursemart products.

Training

  • Continuous professional development in digital logistics.
  • Leadership training programs for senior management.
  • Advanced software certification courses.

Working Environment

The working environment is dynamic, fast-paced, and highly collaborative. While the role is based in our Plaines Wilhems headquarters, it requires regular presence in our fulfillment centers to ensure operational excellence. We foster a culture of transparency and rapid iteration. For more information on international job trends, visit https://tunisiajobsearch.com/.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. We are currently hiring in Mauritius and look forward to reviewing your application. Please note that only shortlisted candidates will be contacted for an interview.

Equal Opportunity Statement

Coursemart Mauritius is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, religion, gender, or age. We encourage all qualified applicants to apply for this job vacancy in Mauritius.

Related Jobs