Job Description

Senior Waiter / Waitress – Luxury Resort Operations

Company: Sunlife
Location: Grand Baie, Mauritius
Department: Food & Beverage Operations
Employment Type: Full-Time
Experience Required: 2–5 Years
Salary: MUR 28,000 – 45,000 per month (based on experience and service standards)
Reporting To: Restaurant Manager

Job Overview

Sunlife is seeking an experienced and customer-focused Senior Waiter / Waitress to join its hospitality team in Mauritius. The successful candidate will deliver exceptional guest experiences, maintain premium dining standards, and support restaurant operations in a fast-paced luxury environment.

Professionals searching for jobs in Mauritius, hospitality jobs in Mauritius, waiter jobs in Grand Baie, and restaurant jobs in Mauritius are encouraged to apply.

For additional hospitality opportunities, candidates may explore jobs in Mauritius

Key Responsibilities

• Welcome guests professionally and provide outstanding dining service.
• Present menus, explain daily specials, and recommend food and beverage pairings.
• Take accurate orders and coordinate with kitchen and bar teams.
• Ensure timely delivery of meals while maintaining service quality.
• Handle guest inquiries and resolve service-related concerns professionally.
• Monitor dining areas and maintain cleanliness throughout service periods.
• Support banquet, conference, and special event operations.
• Assist in training junior service staff and new team members.
• Follow food safety, hygiene, and HACCP standards.
• Maintain accurate billing and payment processing procedures.

Candidates interested in hotel jobs in Mauritius and tourism jobs in Mauritius will find this role ideal for career growth.

Education Requirements

• Diploma or Certificate in Hospitality Management, Hotel Management, Tourism, or related field.
• Food Safety Certification is advantageous.

Experience Requirements

• Minimum 2 years of experience in restaurant, resort, hotel, or hospitality operations.
• Experience serving international guests is preferred.
• Familiarity with POS systems and guest service protocols.

Applicants looking for food and beverage jobs in Mauritius, customer service jobs in Mauritius, and resort jobs in Mauritius are highly suitable.

Required Skills

• Excellent communication and interpersonal abilities.
• Guest relationship management.
• Food and beverage service expertise.
• Cash handling and billing accuracy.
• Teamwork and leadership capabilities.
• Time management and multitasking skills.
• Conflict resolution and customer satisfaction management.
• Knowledge of hygiene and safety standards.

Professionals seeking jobs in Port Louis, jobs in Grand Baie, jobs in Curepipe, and jobs in Quatre Bornes may find similar opportunities across the hospitality sector.

Training & Development

The selected candidate will receive training in:

• Luxury guest service standards.
• Restaurant operations management.
• Food safety and compliance procedures.
• Customer experience excellence.
• Hospitality technology and POS systems.
• Leadership and supervisory skills.

Benefits

• Competitive salary package.
• Performance incentives.
• Meals during duty hours.
• Medical and insurance benefits.
• Annual leave entitlement.
• Career progression opportunities.
• Professional hospitality training programs.

Candidates interested in international opportunities may also review vacancies available through jobs in Ghana

Additional Information

This role is ideal for candidates searching for waitress jobs in Mauritius, waiter jobs in Mauritius, hospitality careers in Mauritius, hotel vacancies in Mauritius, restaurant supervisor jobs in Mauritius, tourism sector jobs in Mauritius, and food service jobs in Mauritius.

Professionals interested in broader African career opportunities may also explore jobs in South Africa for hospitality and tourism positions.

For regional employment opportunities in North Africa, visit Jobs in Egypt

Application Process

Qualified candidates should submit:

• Updated CV/Resume
• Cover Letter
• Educational Certificates
• Employment References
• Valid Identification Documents

Join a leading hospitality organization and build a rewarding career delivering world-class guest experiences in Mauritius.