Retail Operations Analyst Job Vacancy in Moka, Mauritius – Retail & Consumer Goods

Job Description

Position:Retail Operations Analyst

Company:Carrefour Mauritius

Location:Moka, Mauritius

Experience:3-5 years

Education:Bachelor’s degree in Business Administration, Retail Management, or related field

Employment Type:Full-time

Industry:Retail & Consumer Goods

Department:Operations

Salary:SSP 500,000 – 800,000 per annum

Vacancies:1

Company Overview

Carrefour Mauritius is a leading international retailer operating a network of hypermarkets, supermarkets and convenience stores across the island. With a commitment to quality, sustainability and customer satisfaction, Carrefour has become a trusted brand for everyday shopping in Mauritius. The company offers a dynamic environment where innovation meets local market insight, providing a platform for professionals seeking long‑term career growth. As part of its expansion strategy, Carrefour continues to invest in modern retail concepts, digital integration and supply‑chain excellence, creating numerous Mauritius Jobs that contribute to the nation’s economic development.

Job Overview

The Retail Operations Analyst will play a pivotal role in optimizing store performance, inventory management and customer experience across Carrefour’s Moka location and surrounding outlets. Reporting to the Operations Manager, you will analyze sales data, monitor key performance indicators and collaborate with cross‑functional teams to implement process improvements. This position is central to Carrefour’s mission of delivering value to shoppers while driving efficiency and profitability. For more information about the company’s vision, visit Carrefour Mauritius Careers.

Key Responsibilities

• Collect, analyze and interpret sales and inventory data to identify trends and opportunities.
• Develop and maintain dashboards that track store performance metrics such as turnover, stock‑out rates and customer satisfaction.
• Collaborate with merchandising, logistics and finance teams to ensure alignment of stock levels with demand forecasts.
• Recommend actionable insights to improve product assortment, pricing strategies and promotional effectiveness.
• Support the implementation of digital tools and POS systems to enhance data accuracy and reporting speed.
• Conduct regular store visits to validate data, observe operational practices and gather frontline feedback.
• Prepare comprehensive reports for senior management highlighting key findings and strategic recommendations.

Required Skills

• Strong analytical abilities with proficiency in Excel, SQL or data visualization tools (Power BI, Tableau).
• Excellent communication skills to present complex data in clear, business‑focused language.
• Detail‑oriented mindset with a passion for continuous improvement.
• Ability to work collaboratively across multiple departments and manage competing priorities.
• Knowledge of retail operations, supply‑chain processes and KPI frameworks.

Education

A Bachelor’s degree in Business Administration, Retail Management, Economics, Statistics or a related discipline is required. Advanced certifications in data analytics or supply‑chain management are considered an asset.

Experience

Applicants should have 3‑5 years of experience in retail analytics, operations analysis or a similar role within a fast‑moving consumer goods environment. Experience with multinational retail chains is highly desirable.

Salary

The role offers a competitive salary range of SSP 500,000 to 800,000 per annum, commensurate with experience and qualifications, plus performance‑based incentives.

Benefits

• Comprehensive health and dental coverage.
• Retirement savings plan with employer contributions.
• Employee discount across all Carrefour stores in Mauritius.
• Paid annual leave and public holidays.
• Opportunities for career advancement and international mobility.

Training

• On‑boarding program covering Carrefour’s systems, policies and retail standards.
• Continuous professional development workshops in data analytics, merchandising and leadership.
• Access to e‑learning platforms for skill enhancement.

Working Environment

Carrefour Mauritius fosters an inclusive, collaborative and fast‑paced workplace where every employee is encouraged to contribute ideas. The Moka store operates with modern facilities, advanced POS technology and a supportive team culture that values diversity and work‑life balance. Employees benefit from a safe, clean and well‑equipped environment that aligns with the company’s sustainability goals.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the Carrefour careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

Carrefour Mauritius is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, age, disability, ethnicity, religion or sexual orientation. Our hiring practices support the principles of fairness and meritocracy, ensuring that every applicant has an equal chance to succeed in this Job Vacancy in Mauritius.