International Freight Forwarding Coordinator Job Vacancy in Moka, Mauritius – Logistics & Supply Chain

Job Description

Position: International Freight Forwarding Coordinator

Company: DHL Express Mauritius

Location: Moka, Mauritius

Experience: 3-5 years in freight forwarding or logistics coordination

Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration or related field

Employment Type: Full-time

Industry: Logistics & Supply Chain

Department: Operations

Salary: SSP 600,000 – 900,000 per annum

Vacancies:1

Company Overview

DHL Express Mauritius is a leading global logistics provider with a strong presence across the Indian Ocean region. As part of the DHL Group, the company delivers international express mail services, freight forwarding, and supply chain solutions to businesses and consumers. With a commitment to innovation, sustainability, and customer centricity, DHL Express Mauritius plays a pivotal role in connecting Mauritius to global markets. The organization prides itself on a diverse workforce, cutting‑edge technology, and a culture that encourages continuous improvement. Candidates joining DHL will be part of a dynamic team that supports the growth of trade, e‑commerce, and industry in the island nation, making it an attractive destination for those seeking rewarding career opportunities in Mauritius.

Job Overview

The International Freight Forwarding Coordinator will manage end‑to‑end freight movements for import and export customers, ensuring compliance with local regulations and international trade standards. This role acts as the primary liaison between shippers, carriers, customs authorities, and internal departments. The coordinator will optimize routing, negotiate rates, and monitor shipment status to deliver reliable, cost‑effective solutions. By leveraging DHL’s extensive network and digital platforms, the incumbent will enhance operational efficiency and contribute to the company’s reputation for excellence. For more information about DHL’s global reach, visit https://mauritiusjobsearch.com/.

Key Responsibilities

• Coordinate international air, sea, and road freight shipments from origin to destination.
• Prepare and verify all export/import documentation, including commercial invoices, packing lists, and customs declarations.
• Ensure compliance with Mauritian customs regulations, international trade agreements, and DHL internal policies.
• Monitor shipment progress using DHL’s tracking systems and proactively resolve delays or exceptions.
• Negotiate freight rates and service contracts with carriers to achieve cost savings.
• Collaborate with sales, customer service, and warehouse teams to meet client service level agreements.
• Maintain accurate records in the transportation management system (TMS) and generate performance reports.
• Identify opportunities for process improvement and support implementation of best practices.

Required Skills

• Strong knowledge of international freight forwarding, customs procedures, and Incoterms.
• Excellent communication and negotiation abilities.
• Proficiency in logistics software, TMS, and Microsoft Office Suite.
• Analytical mindset with attention to detail and problem‑solving skills.
• Ability to work under pressure and manage multiple shipments simultaneously.
• Customer‑focused attitude with a commitment to service excellence.

Education

A bachelor’s degree in Supply Chain Management, Logistics, Business Administration, International Trade, or a related discipline is required. Professional certifications such as FIATA, IATA, or a Certified International Trade Professional (CITP) designation are advantageous.

Experience

Applicants should have 3 to 5 years of hands‑on experience in freight forwarding, customs brokerage, or logistics coordination, preferably within a multinational environment. Experience with DHL’s proprietary platforms or similar global logistics solutions is a plus.

Salary

The position offers a competitive salary range of SSP 600,000 to 900,000 per year, commensurate with experience and qualifications. Performance‑based incentives and annual bonuses are also part of the compensation package.

Benefits

• Comprehensive health and dental insurance.
• Retirement savings plan with company matching.
• Paid annual leave and statutory holidays.
• Employee assistance program and wellness initiatives.
• Opportunities for international assignments and career progression.

Training

• Onboarding program covering DHL’s global standards, safety, and compliance.
• Continuous learning through DHL Academy, e‑learning modules, and industry workshops.
• Mentorship from senior logistics professionals.
• Access to certifications in customs compliance and freight management.

Working Environment

DHL Express Mauritius offers a modern office environment located in the heart of Moka, equipped with state‑of‑the‑art technology and collaborative workspaces. The culture promotes teamwork, diversity, and a proactive approach to problem solving. Employees benefit from flexible working arrangements and a supportive leadership team that values work‑life balance.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the DHL Careers portal. Applications will be reviewed on a rolling basis, and shortlisted applicants will be contacted for a virtual interview followed by an on‑site assessment.

Equal Opportunity Statement

DHL Express Mauritius is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, age, disability, race, religion, or sexual orientation. Our hiring practices reflect our dedication to fairness and respect.