Telecom Customer Solutions Architect Job Vacancy in Curepipe, Mauritius – Telecommunications

Job Description

Position: Telecom Customer Solutions Architect

Company: Airtel Mauritius

Location: Curepipe, Mauritius

Experience: Minimum 5 years in telecom solution design, architecture, and implementation

Education: Bachelor’s degree in Telecommunications, Computer Science, Electrical Engineering or related field

Employment Type: Full-time

Industry: Telecommunications

Department: Customer Solutions & Architecture

Salary: SSP 850,000 – SSP 1,150,000 per annum

Vacancies:1

Company Overview

Airtel Mauritius, a leading subsidiary of Bharti Airtel Limited, has been delivering innovative mobile and fixed‑line services across the island for over a decade. With a commitment to digital inclusion, the company invests heavily in next‑generation networks, including 5G rollout, fiber‑to‑the‑home, and Internet of Things (IoT) platforms. Airtel Mauritius prides itself on a customer‑centric culture, fostering an environment where technology meets everyday life, creating seamless connectivity for both urban and rural communities. As part of its growth strategy, Airtel Mauritius continuously seeks top talent to drive its vision of a hyper‑connected Mauritius. https://mauritiusjobsearch.com

Job Overview

The Telecom Customer Solutions Architect will play a pivotal role in designing, developing, and delivering end‑to‑end telecom solutions that address the evolving needs of Airtel’s enterprise and consumer segments. Reporting to the Head of Architecture, the incumbent will collaborate with cross‑functional teams—including product management, network engineering, and sales—to translate business requirements into scalable, secure, and future‑proof architectures. This role is central to Airtel’s ambition to lead the market in innovative service offerings, such as cloud‑based communication suites, IoT connectivity, and unified communications. The successful candidate will also act as a technical evangelist, guiding customers through solution adoption and ensuring optimal performance across the network. https://www.mauritiusjobsearch.com/

Key Responsibilities

• Lead the end‑to‑end design of telecom solutions, including network topology, service orchestration, and integration with legacy systems.
• Collaborate with product managers to define solution roadmaps that align with market trends and customer demands.
• Conduct feasibility studies, cost‑benefit analyses, and risk assessments for proposed architectures.
• Develop detailed technical documentation, architecture diagrams, and implementation guides.
• Present solution proposals to senior stakeholders, customers, and partners, articulating value propositions and ROI.
• Provide technical leadership during proof‑of‑concept (PoC) and pilot deployments.
• Ensure solutions comply with regulatory standards, security policies, and industry best practices.
• Mentor junior architects and engineers, fostering knowledge sharing across teams.
• Stay abreast of emerging technologies such as 5G, edge computing, AI‑driven network optimization, and IoT platforms.
• Support sales teams with technical pre‑sales activities, including RFP responses and solution workshops.

Required Skills

• Deep expertise in telecom network technologies (LTE, 5G, MPLS, SD‑WAN, VoIP).
• Strong understanding of cloud platforms (AWS, Azure, Google Cloud) and virtualization (NFV, SDN).
• Proficiency in solution architecture frameworks (TOGAF, Zachman) and modeling tools.
• Excellent analytical and problem‑solving abilities with a data‑driven mindset.
• Effective communication and presentation skills for both technical and non‑technical audiences.
• Project management experience, preferably with Agile or Scrum methodologies.
• Ability to work collaboratively in multicultural, cross‑functional environments.

Education

A minimum of a Bachelor’s degree in Telecommunications, Computer Science, Electrical Engineering, or a closely related discipline is required. Advanced certifications such as TOGAF, Cisco Certified Network Professional (CCNP), or Certified Solutions Architect (AWS) are highly desirable.

Experience

Candidates must have at least five years of hands‑on experience designing and implementing telecom solutions for large‑scale operators or service providers. Prior exposure to the Mauritian market or similar emerging economies will be considered an advantage.

Salary

The compensation package ranges from SSP 850,000 to SSP 1,150,000 annually, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and a retirement savings plan.

Benefits

• Comprehensive medical and dental coverage for employee and dependents.
• Annual performance bonus and profit‑sharing opportunities.
• Generous paid leave, including vacation, sick leave, and parental leave.
• Professional development allowance for certifications and conferences.
• Employee assistance program and wellness initiatives.

Training

• Onboarding program covering Airtel’s network architecture, product portfolio, and corporate culture.
• Continuous learning pathways with access to online platforms such as Coursera and Pluralsight.
• Mentorship from senior architects and participation in global technology forums.

Working Environment

Airtel Mauritius offers a dynamic, inclusive workplace that encourages innovation and collaboration. Employees benefit from modern office spaces in Curepipe, flexible working arrangements, and a culture that values work‑life balance. The company’s commitment to sustainability is reflected in its green office initiatives and community outreach programs.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the Airtel Careers portal. Applications will be screened by the Talent Acquisition team, followed by a technical interview, a case study presentation, and a final interview with senior leadership.

Equal Opportunity Statement

Airtel Mauritius is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, age, disability, ethnicity, religion, or sexual orientation. All qualified applicants will receive consideration for employment without regard to any protected characteristic.